Thursday, 9 January 2014

BANK'S ARE GOING TO INVITE PROBLEM IF THEY GO FOR CHARGING 'ATM' FEE,( AKHIL BHARTIYA GRAHAK PANCHAYAT)

                                

Akhil Bhartiya Grahak Panchayat strongly condemn the initiative of Bank's to start charging on ATM withdrawals. Since RBI had given free hand to bank's for deciding their charges. Consumers are feeling cheated for the exorbitant  service charges imposed by the Bank's. These service charges are swelling every now and then. Beside exorbitant difference in the interest rate the Bank's are paying and charging. The bank's are making the consumers to cough out a good money only in the name of service. Reserve Bank not only intervene in the matter,but take regulation of  the service charges in his hand. An intervention in regulation of service charges is necessary to save consumers from exploitation. 

Akhil Bhartiya Grahak Panchayat desist Bank's to stop such practice, forget charging on ATM for withdrawals. Otherwise we will be forced to start nation wide agitation against the Bank's. We promise Bank's are going to invite problem, if they go for charging ATM fee.

After the ATM incident of Bangalore, bank's are directed of providing security to the consumers. And in the name of making provision of Guard at ATM, Bank's are crying for increase in their cost. In the name of this increased cost they are asking for ATM fee, which is no where in the world. Bank's think there is no one to raise voice for the consumers therefore they are free to charge any amount, to make any statement, to give any reason. But Grahak Panchayat will not allow it to happen. In fact it is responsibility of the bank to provide safety when consumer enters in their ATM. Because Consumer only avails banking services inside ATM box, which are promised by the bank. Therefore it is not different from Bank premises. Argument for cost increase in provision of Guard is a foolish argument. Which we are unable to digest. Bank's are not erecting ATM's in any fancy mood. But they are opting it to save their cost. In fact consumer is obliging bank's by using ATM. This cooperation of the consumers have given opportunities to the bank's, for making deep savings in their manpower cost. The Bank's should part with the consumer with this amount saved and should reduce other service charges.

Bank's should not take it lightly. They should come forward and withdraw their statements and apologize consumers. If they are having any slight ray of hope, that they will be able to introduce withdrawal charges from ATM. They should prepare themselves to face the music of the consumers ire in the leadership of Akhil Bhartiya Grahak Panchayat, in every town of the country. 

While agitating we may request the consumers to stop using ATM. Instead personally go to the Bank branch for each and every transaction. We will also see that the bank branch is forced to provide service to each and every consumer with in a fair/prescribed time span. It is headache of Bank Branch and bank officers to manage the show within a fair prescribed time period. It may be 2000 or 5000 consumers in the bank branch for withdrawal of money at a time. We are serious and we want Bank's also to take it seriously.




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